News

HelpDeskStar demonstrates how automation can support business efficiency and improve customer service even in challenging times.

We present to your attention a new update of the ticket system. Version 4.0

Review of collaboration tools and features in HelpDeskStar that enable support teams to collaborate on resolving customer issues.

We present to your attention a new update of the ticket system 3.1.

Examples of real companies that have achieved significant results in improving customer service through the implementation of a ticket system.

Find out how the HelpDeskStar system can optimize your support department to improve service efficiency and how you can order a ticket system or an optimization consultation.

Study of the relationship between the speed of response to customer requests and their level of satisfaction with the company's services.

Overview of HelpDeskStar integration capabilities with CRM systems, e-commerce platforms and other tools for data synchronization and process automation.

Tips for using HelpDeskStar features to improve customer experience and increase customer loyalty.

A real-life example of a company that significantly improved its customer service performance and team productivity by implementing the HelpDeskStar ticketing system.

Tips for creating and using response templates in the ticket system to speed up the process of processing requests and maintain the unity of communication.

A guide to customizing the HelpDeskStar ticketing system to meet the specific needs of your business and optimize workflows.

Examples and tips on how to use HelpDeskStar features to reduce customer response time and increase customer satisfaction.

An overview of the main benefits of using the HelpDeskStar ticketing system to improve customer service and team efficiency.

Is there a difference between Help Desk and Service Desk?

What is a ticket system? Why implement it? Who will it suit?
You will get answers to all these questions in our article.

How the ticket system helped reduce the number of phone calls and improved the efficiency of the department and the company as a whole.

We present to your attention a new update of the ticket system 2.9.

What's the difference and what to choose? In this article, we'll look at these differences between CRM and Helpdesk systems and determine which tool is more suitable for your needs.

In this article, we'll look at why omnichannel marketing is important, why many companies are switching to this approach, and how a ticketing system can help them achieve this goal.

We present to your attention a new update of the ticket system 2.8.